Frequently Asked Questions
How should I care for my silk scarf?
Silk is a delicate natural fibre and should be treated with care.
- We recommend dry cleaning only for optimal longevity.
- If needed, spot clean gently using cool water and a mild detergent.
- Avoid wringing or twisting.
- Do not machine wash or tumble dry.
- Store your scarf flat or loosely rolled to prevent creases — avoid hanging on sharp hooks.
- Keep away from direct sunlight when not in use to preserve colour vibrancy.
Can I iron my scarf?
Yes, but gently. Use a cool iron (low silk setting) on the reverse side. For best results, place a clean cloth between the scarf and the iron to avoid direct contact.
How are your scarves made?
Each scarf is designed in-house and custom-made using 100% premium silk, printed in limited quantities. The edges are finished by hand with a delicate rolled hem, making each piece subtly unique.
How long will it take to receive my order?
Please allow 4–6 business days for us to prepare your order before dispatch.
You’ll receive a tracking number once your order is on its way.
Do you offer gift wrapping?
Yes — all scarves arrive in our signature packaging, perfect for gifting. If you're sending a gift directly, we can also include a personalised note. Just leave your message at checkout.
Do you ship internationally?
Yes — we ship worldwide. International shipping rates and estimated delivery times will be calculated at checkout. Please note that any customs duties or taxes are the responsibility of the customer.
Do you accept returns or exchanges?
We accept exchanges or store credit for eligible items returned within 14 days of delivery. The item must be unused, in its original packaging, and meet our return conditions. Please refer to our [Shipping & Returns Policy] for full details.
Are your scarves sustainable?
We believe in conscious creation. Our silk is ethically sourced in small runs to reduce waste, and we partner with trusted suppliers who share our commitment to responsible craftsmanship.
Can I wear the scarf in different ways?
Absolutely. Our scarves are designed to be versatile — wear them in your hair, around your neck, as a top, on your bag, or even as a belt. Need inspiration? Follow us on Instagram or visit our Style Guide for creative ways to wear yours.